Baby Einstein
Contact Us

Baby Einstein in Your Life
Thank you for visiting The Baby Einstein Company web site. If you have any questions regarding The Baby Einstein Company or any of our products, please contact us at the following links.


Toys and Activity Gear
Kids II
Customer Service Telephone: 1-800-230-8190
(Available Monday-Friday 8:00 am – 6:00 pm Eastern Time)
Customer Service Inquiries: http://www.kidsii.com/customerservice


Books, CDs, DVDs, Discovery Kits
Baby Einstein
Customer Service Telephone: 1-800-793-1454 Prompt #5
(Available Monday 7:30 am – 5:30 pm and Tuesday – Friday 7:30 am – 4:30 pm Pacific Time)
To place an order or Inquire about an order: 1-800-328-0612
Customer Service Inquiries: customerservice@babyeinstein.com

If you accidentally damage or break one of your DVD discs, you can get a replacement for a nominal charge. Click here to view instructions.
1-800-723-4763


Baby Einstein Media Inquiries
media@babyeinstein.com


Julie Aigner-Clark Media Inquiries
marycuff@aignerclark.com


Recall Information
Your trust and confidence in our products is important to us. Baby Einstein is working to make sure all of our products meet the highest product safety and quality standards. Kids II, one of our licensed manufacturers, in cooperation with the Consumer Product Safety Commission, has announced a voluntary recall of some Baby Einstein™ Discover & Play™ Color Blocks and Neptune Soothing Seascape Crib Toys. Please visit www.kidsii.com for more information.